Technology in Hotels - Literature Review - 2165 Words

With the rapid pace of technological advancements and the fast rate of implementing it into everyday life, people need the latest IT facilities. They demand this from hotels as well. But the industry has always been lagging behind the needs, not being able to offer the latest advances in technology. Now management has started to take note of the guest’s needs and is aware that technology is a very competitive advantage and is starting to adjust their strategies in consequence. Boutique hotels offering sci-fi levels of technology are starting to emerge and may be prefiguring the future of hospitality as a whole. I Introduction With technology advancing now faster than ever before, everyone needs and demands using the latest technological†¦show more content†¦The number of mobile users researching travel options on their mobile devices is expected to grow by 51% in 2012 and another 15% by 2013 (Saio, 2012). A market study by Reuters Synovate Global (plugged in) shows that 47% of potential clients demand the latest technology from the hotels they choose. Also, one third of guests assess a hotel by its website and 50% do research and comparisons online, before making their choice. The same report found that seven out of ten consumers would rather stay in a less expensive hotel and that hi-tech facilities are the top criteria in choosing a hotel. The latest study conducted by Motorola Solution, Inc. (2011) concludes that information technology (IT) spending in the hospitality industry is expected to have increased in 2011, with guest experience being the primary driver for investments. And yet, 57% of the industry’s leaders admit they don’t know how to launch, track and achieve mobile platform success (Eyefortravel, 2012), proving the same contradicting views towards technology. This proves one of the critical challenges for hotel technology managers is convincing upper management to approve investing in the latest technology (Petiza, 2011). According to Gregor et, al. (2006) the failure to measure the value added by IT is due to measurement errors, managementShow MoreRelatedAdvances And Development Of Tourism : A Literature Of Review1476 Words   |  6 PagesAdvances of Technology in Tourism: A Literature of Review Introduction Technologies have influenced the growth and development of tourism industry in many ways. The issue that will be covered in this literature review is the advances of technology in tourism. The purpose of this literature review will explore the major opportunities for tourism service providers. The literature gathered from a variety of resources in particular areas of Internet and social media, innovation of technology in multimediaRead MoreRevenue Management in Hotel Industry Essay1005 Words   |  5 Pagesrevenue managers now have more strategic roles than just analyzing and applying opening and closing rates and forecasting them for the next weeks and months. They are now responsible for controlling revenue from other income generating assets at the hotel. They also became closely associated with marketing colleagues and interact with competitors as well as predicting the actions of competitors. Taking all these changes RM evolves much faster as the role. What is revenue management? â€Å"Revenue managementRead MoreIdentifying Social Networking Strategy And Technology That Can Boost Up Their Occupancy Rate, Repeat Purchase And Customer Loyalty1724 Words   |  7 Pagesdifferent hotelier to implement social networking strategy and technology that can boost up their occupancy rate, repeat-purchase and customer loyalty. †¢ Justification: In service industry (Hotel Tourism) many Hotelier’s at present day banks upon social media to connect and interact with its customers. It is important for hotel industry to comprehend this experience and acclimate to this new form marketing and communication technology. With growth in consumer base and new generation been a partRead MoreCross Culture Platform And Heritage Theme Essay1466 Words   |  6 Pagesplatform and heritage theme is most vital strategy of King darbar Hotel. King Darbar is new definition in field of hospitality with wide range of in-house services like Gymnasium, Restaurant, Spa, Swimming pool, Conference hall, Banquet Hall, Souvenir shop, Theme evenings, and Puppet shows. To be with time and to survive in cut throw competition, we will adopt most latest and advance technology. We are going to start King Darbar hotel is at Ahmedabad ,Guajarat. Ahmedabad is commercial city of GujaratRead MoreCisco Systems, Inc.: Collaboration on New Product Introduction 848 Words   |  4 PagesLiterature review : KOLLAT, ENGEL, BLACKWEL, (1970) investigated the Current Problems in Consumer Behavior. In this study they compared the history of most disciplines; the studied of consumer behavior in its infancy, dating back less than 50 years. Moreover, a significant percentage of their research had occurred during the last decade. Brosekhan Velayutham examined the Consumer Buying Behaviour. They found that consumer has become essentail. ConsumersRead MoreCurrent Skill Gaps in the Hospitality Industry1105 Words   |  5 Pagesdirected towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective, the researcher would recognize the present recruitment strategies of the hotel, as literature shows that hospitality industry is having a lot of problems in their internal and external recruitment strategies. Also, the assignment shall discuss the skills requirement by the hospitality industry. The study shall also analyze the skillRead MoreFacility Management of Hospitality4287 Words   |  18 Pagesto be established in the various market segments and it is up to the hotels to deliver a service that meets and exceeds these expectations. This essay argues that to meet customer expectations the s ervice delivery system must be efficient, effective and of high quality. This can only be achieved if the process design is supported by an effective employee training strategy. The essay will firstly explore some current literature to identify and critically analyse current issues and theories in theRead More4g Network And The Network Industry1010 Words   |  5 Pagesultra-high-definition movie can be downloaded completed within one second. 802.11ac technology are used in fifth generation network as a mainstay. It has also become the focus of the network industry concerned. This report try to represent a full picture of 802.11ac technology. table of content 1. Abstract 1 2. Introduction 2 2.1 Define 2 2.2 Context 3 2.3 Motivation 3 3. Literature review 4 4. 802.11ac key Technology 5 4.1 Work in the 5GHz band 6 4.1.1 Why 802.11ac is 5 GHz only? 6 4.2 MIMORead MoreA Review On A Hotel Services Based On Criteria Of Meeting Guest Expectations And Experience Essay1958 Words   |  8 Pagesonline reviews signifies the significance of the interaction between hotels and their guests in terms of meeting guest expectations and experience. Blal and Sturman (2014) note that reviews have a clear correlation with demand for hotel services and it mostly has to do with reputation. A positive review is one that provides a high rating – usually 4 to 5 star rating – of a hotel’s services based on criteria such as cleanliness, staff attitude, hotel condition, and comfort. A negative review is oneRead MoreResearch Proposal For Using Educational Applications Essay1983 Words   |  8 PagesN Kardak Midhun Sathyan Table of Contents 1. Introduction 3 1.1 Background to research topic 3 1.2 Importance of topic 3 1.3 Stakeholders 4 1.4Research Problem Statement 4 1.5Research Question(s) 4 1.6 Research Objective/s 4 2. Literature Review 5 2.1 Introduction 5 3. Method 6 3.1 Research Design 6 3.2 Research Scope 6 3.2.1 Primary Data Collection 7 3.2.2 Population for research 7 3.2.2 Sample 7 3.2.4 Approval for access to do research 7 3.3 Data Analysis 7 3.4Timeline 8 3.5 Resources